iMessage is one of the most used services on Apple mobile devices. However, it has been suffering from some glitches for a long time without receiving a solution.
One of the most annoying bugs that users report is the one that produces automatic scrolling down until the end of the conversation when a new message is received.
Automatic scrolling down issue on iMessage when a new message arrives
According to user reports, when you are in an iMessage conversation and a new message is received, the application will automatically scroll down to the new message.
This causes the message that you were seeing right at that moment to be lost.
It should be noted that this problem of automatic scrolling down when a new message arrives in iMessage is not exactly new. There are reports from several years ago denouncing similar situations.
This doesn’t happen often but when it does it is so annoying. If I’m talking to someone on iMessage and scroll back in the convo to get a piece of information (like a flight number for example) but then that person texts me mid scroll, it will always by default go to the new message and I lose my place that was I was scrolling to. Small rant but just wondering if this peeved anyone else. Source
However, Apple has not taken note of the complaints, as the same problems are still present in the most recent versions of iOS.
Some workarounds to mitigate the issue
iMessage users have struggled to find workarounds that help mitigate the issue. One of them is to use the app’s search engine to find the specific message using one of its words.
You can also disable Wi-Fi and mobile data (or enable airplane mode) while scrolling in iMessage. Thus, you will not receive new messages while scrolling:
In addition to the above, you can try to keep your finger on the screen while you scroll:
As mentioned above, this iMessage issue has been around for years. So it is not known if one day I will receive a fix from Apple.
If there is any new development in this matter, we will update this article. So, stay tuned with us.
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