New updates are being added at the bottom of this story…….
Original story (published on November 23, 2021) follows:
Since Google Pixel 6 and Pixel 6 Pro are launched, users have been complaining about various kinds of issues with these handsets. And it seems that the streak of bugs is not over yet.
A section of Google Pixel 6 users are now reporting (1, 2, 3, 4, 5) issues with the HSBC banking app. Users say that they can’t download this app from PlayStore and it throws an error message – ‘Your device is not compatible with this version.’
Users can’t download HSBC banking app on Pixel 6
Many users took to Twitter, Google forum, and Reddit complaining that they are unable to download the HSBC banking app on their Pixel 6 devices that come pre-installed with Android 12.
Here are some reports for reference:
As apparent from the reports above, it clearly seems that the HSBC app is incompatible only with Pixel 6 devices, while the other Pixel phones with Android 12 can easily run this application.
On the brighter side, HSBC is reportedly aware of this glitch with Pixel 6 and said that the devs are currently working on a fix. Moreover, the upcoming app update should fix this issue, so users have to wait until then.
We hope that this bug gets fixed as soon as possible since the Pixel 6 users aren’t able to use the HSBC banking services.
That said, we will keep you updated on the further development of Pixel 6 HSBC app not working issue as and when anything new comes to our notice.
In the meantime, you can also go through our dedicated Pixel 6 bugs and issue tracker to get insights over all the ongoing bugs that are affecting Pixel 6 users.
Update 1 (November 27)
05:02 pm (IST): HSBC UK support is recommending users to switch to a physical secure key for the time being to access their accounts online. Unfortunately, there’s still no ETA for a resolution.
Update 2 (November 30)
11:35 am (IST): HSBC support has confirmed that the latest app version R3.15.1 should run on the Pixel 6 series without any problems.
Note: We have more such stories in our dedicated Google section, so make sure to follow them as well.
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