HBO Max opens up multiple opportunities for users who love to watch television shows, movies, and HBO Max Originals. The OTT service appears to be a favorite for many with a count of 76.8 million active users.
However, sometimes this smooth ride of entertainment does come across occasional bumps that ruin the experience for some. We have a tracker that throws light on all bugs and issues affecting the platform.
To keep it refreshed, HBO Max recently released an update for its app on PlayStation systems. But the update is causing unwanted issues for some users.
HBO Max subtitles stuck for PS5 & PS4 users
Some PS4 and PS5 users have reported (1,2,3,4,5) that the subtitles on the app are stuck on or keep turning on by themselves, even if they have previously turned them off.
The issue has been widely discussed on various forums such as Reddit and Twitter where users have shared their frustrations and are attempting to find a solution.
Some have reported that restarting the app or their PlayStation system temporarily fixes the problem, but it eventually returns.
It is not clear at this time how widespread the problem is, but it does appear to be affecting a significant number PS5 and PS4 users.
Several have reached out to HBO Max customer support for assistance, but it is unclear if there is a definitive solution or if the company is aware of the issue.
HBO Max’s Twitter handle suggested trying basic troubleshooting methods in an attempt to curb the issue with subtitles stuck on.
Keep an open eye for we will update the story if we come across any developments.
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